Aliza and I planned on launching Conversify the second week of January, but it’s taken this long to get our URL to refer properly and, as of today, I finally got my email working.
In frustration, I tweeted “fighting with Register.com. Oy!” While on the phone with their customer service.
Shockingly, I got twitted back: “Register_com @MoniqueElwell – sorry to hear you’re having trouble … is there anything Register.com can do to help? (23 minutes ago from web in reply to MoniqueElwell)”
Wow!! What a way to dispel any latent feelings (or inappropriately placed blame, which is then tweeted to the universe.)
Kudos to you, Register.com.
Now, if I can get Gmail to send out emails from Monique@Conversify.net all the time as opposed to the occasional moniqueelwell@gmail.com that sneaks out, we’ll be good. Maybe the Gmail team is listening to the twitter feed?
Has tweeting your frustrations with companies out there helped? What companies have YOU heard from on Twitter in response to your tweets?
Aliza Sherman
moniqueelwell
Nik Hewitt
hckilgour
shellimartineau
